Slow service to start. Staff member said my script would be ready in one hour when I called, but when I get there I'm told they just now received the fax from the doctor. Turns out they were looking at the wrong customer and my prescription was ready. That silly mistake cost me 2 hours that evening. I went a second time and again ran into problems. The script was dropped off personally this time, so I knew when it got there. I was told it would be ready in an hour, but as I'm driving to go pick up I get a call that they cannot fill the prescription. I went back a few days later to pick up the written paper prescription, and it was returned to be with little notes and stained with coffee...careless staff, disrespectful to an extent, and I probably won't be going back.
I love tom thumb. Great service, quiet and great deals.
Staff was very slow and didn't seem to care that they were inconveniencing customers
Tom Thumb Pharmacy is a US Pharmacy based in Trophy Club, Texas. Tom Thumb Pharmacy is located at 101 Trophy Lake Dr, Trophy Club, TX 76262, USA.
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